Phones, texts and reminders, built into your EMR.
Calls, texts, faxes and voicemails land next to the patient's chart. Your front desk works from one screen.
Integrations
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One place for every patient conversation
The chart opens as the phone rings
See who is calling before you pick up. Calls follow your business hours, and we set up desk phones with hold, park and transfer.
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Two-way texting from your own number
Text patients from the clinic's number. Use saved replies, schedule texts for later and tag messages so nothing slips.
Reminders patients answer
Text and email reminders go out before each visit. Patients reply C to confirm or X to cancel.
Everything your front desk needs
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Voicemail and fax in one inbox
Voicemails come in as text, in the patient's thread. Faxes land in the same inbox as your texts.
Encrypted on every leg
Calls are encrypted on every leg, from desk phone to carrier. Patient details stay private.
Call recording
Calls are kept for 12 months. Only staff with access can play them, and every listen is logged.
Team chat
Message a coworker or the whole team. Use @mentions, hand off tasks and set your status.
Online booking and pay by text
Patients book online, join a waitlist and fill out intake forms. Text them a link to pay their balance.
Voicemail and fax in one inbox
Voicemails come in as text, in the patient's thread. Faxes land in the same inbox as your texts.
Encrypted on every leg
Calls are encrypted on every leg, from desk phone to carrier. Patient details stay private.
Call recording
Calls are kept for 12 months. Only staff with access can play them, and every listen is logged.
Team chat
Message a coworker or the whole team. Use @mentions, hand off tasks and set your status.
Online booking and pay by text
Patients book online, join a waitlist and fill out intake forms. Text them a link to pay their balance.
See your front desk on one screen.
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Write us a message
Let’s talk - discover how IrisMed can help your practice.
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