Stop Wasting $9 on Every Claim Status Check

Healthcare is an incredibly fast-paced world, meaning time is money—and nowhere is that more apparent than in the revenue cycle. One of the most overlooked yet incredibly costly parts of that cycle? Manual claim status inquiries.

According to recent data, each manual claim status check takes an average of 19 minutes and costs providers $9.37. Multiply that by the 238 million inquiries made in 2020 alone, and that number is quite staggering. This leaves us with two critical questions: Why is this still happening, and what’s the smarter alternative?

Manual Claim Status Checks

Many providers still rely on outdated methods like phone, email, and even fax to check the status of insurance claims. While these methods might seem familiar and easy to use, they come with major downsides.

There are limited inquiries per call from most payers, time-consuming follow-ups, and frustrated staff. What you’re left with is a slow, error-prone, and expensive process that drains resources and delays reimbursements.

As the healthcare industry tights its belt, optometry, dental, and other medical practice managers are under increasing pressure to reduce costs and improve cash flow. Manual workflows simply don’t cut it anymore.

Practices that continue using manual claim status checks are missing out on faster reimbursement cycles, cleaner claims through real-time error directions, and increased staff productivity by freeing up time for higher-value tasks. 

Missing out on these benefits means missing out on stronger financial performance across the board. The solution is simple: automating claim status inquiries. AI-powered tools that can automatically track the status of claims in real time—no phone calls or faxes needed.

Efficient Solution for Manual Claim Status Checks

Seamless integration of AI-powered tools into your existing workflows helps eliminate 19-minute manual checks, save thousands annually per provider, and stay compliant with payer rules and updates.

The difference between manual checks and automated solutions is that AI-powered systems never sleep. You get updates around the clock and ensure that no claim falls through the cracks.

Every claim status check you manually makes costs you time and money. It’s a small problem that adds up quickly—unless you tackle it with smarter technology.